Who we are
Our website address is: https://gold-american.com/
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Saved checkouts, order reminders and offers
When you type your name or email address at checkout, we save them together with the items in your cart, even if you do not finish your order. If you leave without ordering, or if an order is cancelled or its payment fails, we may send you up to three emails from support@gold-american.com with a link back to the pieces you chose and an offer of help from our team.
We use this information exclusively to send you these reminders and Gold American promotions and offers. We never sell it or share it with other companies for their own marketing.
You can stop these emails at any time: reply STOP to any of them, use the unsubscribe link at the bottom of the email, or write to support@gold-american.com. We remove you from the list right away. Emails about orders you place (confirmations and shipping updates) are not affected. Saved checkout details are deleted after 90 days.
Questions about our products
When you ask a question on a product page, we keep your question, your name (if you give it) and your email address. Your email is never shown on the site. We use it to send you our answer, and we may also send you Gold American promotions and offers. You can stop those emails at any time: click unsubscribe in any of them, reply STOP, or write to support@gold-american.com, and we remove you right away. Your question, our answer and your name may be shown on the product page.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.